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Shipping & Returns

Shipping and delivery

Each brand or provider have their own shipping rates and estimated delivery time. Here you can see a full list of them.

The final shipping rate of your order will be calculated based on the brand/s or provider/s of the product/s you have purchased.

Shipping and delivery is the charge for internet order processing, item selection, packaging, transport and handling. Shipping and delivery is processed by our partners, the brand or provider that own the items of your order. We don’t guarantee delivery times, but we do our best to provide accurate estimates.

Deliveries occur only on weekdays. Shipping and delivery charges are subject to change and are determined when you order.

Shipping excluded areas

Shipping excluded areas
Country Excluded areas
Cyprus Northern part
Denmark Faroe Islands, Greenland
Finland Åland Islands
France Guadeloupe, Martinique, French Guiana, Réunion, Saint-Pierre and Miquelon, Mayotte, French Southern Territories, Wallis and Futuna, French Polynesia, New Caledonia
Germany Büsingen, Helgoland
Greece Mount Athos
Italy Livigno, Campione d 'Italia, San Marino, Vatican
Netherlands Netherlands Antilles
Portugal Azoren, Madeira
Spain Balearic Islands, Canary Islands, Ceuta, Melilla
United Kingdom British Overseas Territories

Returns and replacements

The Fair Cottage doesn't own any storage or stock of your purchased items. That's why we don't have any returns / replacement policy, but we want to make it clear and simple for you. For each brand or provider you will find returns and replacements policies, as well as caring, repairing or recycling programs that the brands offer.

We want you to be completely happy with your order, therefor The Fair Cottage will do the best to provide you the right information, contacts or steps regarding returns and replacements. Contact Us.

Shipping and delivery rates by brand

Arbor

Your product will be shipped in 2 business days and delivered within 2-3 business days after shipment.

Country Up to 2 Kg Up to 4 Kg Up to 8 Kg
Belgium 8€ 9€ 10€
Finland * 22€ 22€ 30€
Germany * 5€ 5€ 5€
Ireland 20€ 20€ 25€
Italy * 16€ 16€ 20€
Poland 16€ 16€ 20€
Portugal * 20€ 20€ 25€
Spain * 20€ 20€ 25€
Sweden 20€ 20€ 25€
United Kingdom * 15€ 15€ 20€

*Check the shipping excluded areas.


Arbor returns and replacements

Arbor do not offer free returns. Board will be replaced if the warranty claims are legitimate and accepted by the factory (process usually takes 2-3 days).

Know more about Arbor.

EcoPro

Your product will be shipped in 2 business days and delivered within 2-3 business days after shipment.

Country
Belgium 6,90€
Finland * 6,90€
Germany * 6,90€
Ireland 6,90€
Italy * 6,90€
Poland 6,90€
Portugal * 3,4€
Spain * 6,90€
Sweden 6,90€
United Kingdom * 6,90€

*Check the shipping excluded areas.


EcoPro returns and replacements

EcoPro does not offer free returns or replacements. EcoPro doesn't take returns of any item that has been used, pasted once or removed adhesive protection.

Know more about EcoPro.

Ula Ola

Your product will be shipped in 2 business days and delivered within 2-4 business days after shipment.

Country
Belgium 7€
Finland * 7€
Germany * 7€
Ireland 7€
Italy * 7€
Poland 7€
Portugal * 7€
Spain * 3€
Sweden 7€
United Kingdom * 7€

*Check the shipping excluded areas.


Ula Ola returns and replacements

We will do our best to make you satisfied with your purchase, but if not, you can make an exchange or refund within 10 days from your delivery.

The customer will bear the shipping costs in case it is not defective. Any incident such as damage, loss or theft in the shipment made by the customer will be its responsibility. Please make sure to contact a serious transport company for this process.

Know more about Ula Ola.

Matuse

Your product will be shipped in 2 weeks and delivered within 4 business days after shipment.

Country Up to 300€ Over 300€
Austria 10,50€ FREE
Belgium 15€ FREE
Bulgaria 24€ FREE
Croatia 24€ FREE
Cyprus * 34,50€ FREE
Czechia 15€ FREE
Denmark * 17,50€ FREE
Estonia 24€ FREE
Finland * 34,50€ FREE
France * 15€ FREE
Germany * 10,50€ FREE
Greece * 24€ FREE
Hungary 17,50€ FREE
Ireland 34,50€ FREE
Italy * 9€ FREE
Latvia 24€ FREE
Lithuania 24€ FREE
Luxembourg 15€ FREE
Malta 34,50€ FREE
Monaco NO AVAILABLE NO AVAILABLE
Netherlands * 15€ FREE
Poland 15€ FREE
Portugal * 17,50€ FREE
Romania 24€ FREE
Slovakia 17,50€ FREE
Slovenia 24€ FREE
Spain * 17,50 FREE
Sweden 24€ FREE
United Kingdom * NO AVAILABLE NO AVAILABLE

*Check the shipping excluded areas.


Matuse returns and replacements

Matuse does not offer free return or replacement. Matuse doesn't take returns of any item that has been used.

Know more about Matuse.

Pusu

Your product will be shipped in 2 business days and delivered within 2 business days after shipment.

Country Up to 100€ Over 100€
Austria 7€ FREE
Belgium 7€ FREE
Bulgaria 7€ FREE
Croatia 7€ FREE
Cyprus * 7€ FREE
Czechia 7€ FREE
Denmark * 7€ FREE
Estonia 7€ FREE
Finland * 7€ FREE
France * 7€ FREE
Germany * 7€ FREE
Greece * 7€ FREE
Hungary 7€ FREE
Ireland 7€ FREE
Italy * 7€ FREE
Latvia 7€ FREE
Lithuania 7€ FREE
Luxembourg 7€ FREE
Malta 7€ FREE
Monaco NO AVAILABLE NO AVAILABLE
Netherlands * 7€ FREE
Poland 7€ FREE
Portugal * 7€ FREE
Romania 7€ FREE
Slovakia 7€ FREE
Slovenia 7€ FREE
Spain * 7€ FREE
Sweden 7€ FREE
United Kingdom * NO AVAILABLE NO AVAILABLE

*Check the shipping excluded areas.


Pusu returns and replacements

The customer has the right for a 14 day returns starting from the day of receiving the product. Prior to returning, the customer has to notify PUSU Skis via email. The return must be done according the directions given by PUSU Skis. If the product is returned against these instructions, the right to return may be withold. The right to return is applied only if the product can be resold. If the product is used or if for example the bindings are installed or the product is bruised, the right to return will be lapsed.

Know more about Pusu.

Babia Clothing

Your product will be shipped in 2 business days and delivered within 3-7 business days after shipment.

Country Up to 48€ Up to 100€ Up to 125€ Over 125€
Austria 20€ 20€ 20€ FREE
Belgium 10€ 10€ FREE FREE
Bulgaria 20€ 20€ 20€ FREE
Croatia 20€ 20€ 20€ FREE
Cyprus * 20€ 20€ 20€ FREE
Czechia 20€ 20€ 20€ FREE
Denmark * 20€ 20€ 20€ FREE
Estonia 20€ 20€ 20€ FREE
Finland * 20€ 20€ 20€ FREE
France * 10€ 10€ FREE FREE
Germany * 10€ 10€ FREE FREE
Greece * 20€ 20€ 20€ FREE
Hungary 20€ 20€ 20€ FREE
Ireland 20€ 20€ 20€ FREE
Italy * 10€ 10€ FREE FREE
Latvia 20€ 20€ 20€ FREE
Lithuania 20€ 20€ 20€ FREE
Luxembourg 10€ 10€ FREE FREE
Malta 20€ 20€ 20€ FREE
Monaco 20€ 20€ 20€ FREE
Netherlands * 10€ 10€ FREE FREE
Poland 20€ 20€ 20€ FREE
Portugal * 4,50€ FREE FREE FREE
Romania 20€ 20€ 20€ FREE
Slovakia 20€ 20€ 20€ FREE
Slovenia 20€ 20€ 20€ FREE
Spain * 4,50€ FREE FREE FREE
Sweden 20€ 20€ 20€ FREE
United Kingdom * 10€ 10€ FREE FREE

*Check the shipping excluded areas.


Babia Clothing returns and replacements

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Know more about Babia.

Abian

Your product will be shipped in 2 business days and delivered within 15 business days after shipment.

Country Up to 85€ Over 85€
Austria 11€ 11€
Belgium 11€ 11€
Bulgaria 24,50€ 24,50€
Croatia 19,50€ 19,50€
Cyprus * NO AVAILABLE NO AVAILABLE
Czechia 19,50€ 19,50€
Denmark * 24,50€ 24,50€
Estonia 24,50€ 24,50€
Finland * 24,50€ 24,50€
France * 11€ 11€
Germany * 11€ 11€
Greece * NO AVAILABLE NO AVAILABLE
Hungary 19,50€ 19,50€
Ireland 24,50€ 24,50€
Italy * 11€ 11€
Latvia 24,50€ 24,50€
Lithuania 24,50€ 24,50€
Luxembourg NO AVAILABLE NO AVAILABLE
Malta NO AVAILABLE NO AVAILABLE
Monaco 19,50€ 19,50€
Netherlands * 11€ 11€
Poland 19,50€ 19,50€
Portugal * 6€ 6€
Romania 24,50€ 24,50€
Slovakia 19,50€ 19,50€
Slovenia 19,50€ 19,50€
Spain * 2,50€ FREE
Sweden 24,50€ 24,50€
United Kingdom * NO AVAILABLE NO AVAILABLE

*Check the shipping excluded areas.

Abian returns and replacements

Abian offers free shipping for all orders placed within Spain (Peninsula). The rest of the countries of the European community apply a fee. Orders are generally delivered within 15 business days. All shipments are fully insured against loss, theft or damage. We do not ship to PO Boxes. Orders to these addresses will be automatically canceled.

Know more about Abian.

Big Raven

Your product will be shipped in 3 business days and delivered within 5-10 business days after shipment.

Country Up to 2 Kg Over 2 Kg
Austria 18,00€ 22,00€
Belgium 17,00€ 20,00€
Bulgaria NO AVAILABLE NO AVAILABLE
Croatia 18,00€ 30,00€
Cyprus * NO AVAILABLE NO AVAILABLE
Czechia 19,00€ 22,00€
Denmark * 18,00€ 22,00€
Estonia NO AVAILABLE NO AVAILABLE
Finland * NO AVAILABLE NO AVAILABLE
France * 16,00€ 20,00€
Germany * 18,00€ 22,00€
Greece * 25,00€ 40,00€
Hungary 22,00€ 24,00€
Ireland 25,00€ 34,00€
Italy * 17,00€ 22,00€
Latvia 24,00€ 29,00€
Lithuania NO AVAILABLE NO AVAILABLE
Luxembourg 18,00€ 22,00€
Malta NO AVAILABLE NO AVAILABLE
Monaco NO AVAILABLE NO AVAILABLE
Netherlands * 18,00€ 22,00€
Poland 19,00€ 24,00€
Portugal * 5,00€ 7,00€
Romania 22,00€ 28,00€
Slovakia 22,00€ 28,00€
Slovenia 22,00€ 28,00€
Spain * 11,00€ 14,00€
Sweden 28,00€ 32,00€
United Kingdom * NO AVAILABLE NO AVAILABLE

*Check the shipping excluded areas.


Big Raven returns and replacements

Because of BREXIT shipments to UK are cancelled. We just ship inside European Union. Big Raven is not responsible for any delays in delivery orders. Due to Covid-19 order can take extra time to arrive. In case of orders returned for incorrect order (size or colour), address or unknown recipients Big Raven will not be responsible for the costs of resending the order. You can return your as new Big Raven product (with packaging & tags intact) within 30 days for an exchange or refund.

Know more about Big Raven.

Wood M Board

Your product will be shipped in 2-3 business days and delivered within 7-10 business days after shipment.

Country Up to 110€ Over 110€
Austria 7€ FREE
Belgium 7€ FREE
Bulgaria 7€ FREE
Croatia 7€ FREE
Cyprus * 7€ FREE
Czechia 7€ FREE
Denmark * 7€ FREE
Estonia 7€ FREE
Finland * 7€ FREE
France * 7€ FREE
Germany * 7€ FREE
Greece * 7€ FREE
Hungary 7€ FREE
Ireland 7€ FREE
Italy * 7€ FREE
Latvia 7€ FREE
Lithuania 7€ FREE
Luxembourg 7€ FREE
Malta 7€ FREE
Monaco NO AVAILABLE NO AVAILABLE
Netherlands * 7€ FREE
Poland 7€ FREE
Portugal * 7€ FREE
Romania 7€ FREE
Slovakia 7€ FREE
Slovenia 7€ FREE
Spain * 7€ FREE
Sweden 7€ FREE
United Kingdom * NO AVAILABLE NO AVAILABLE

*Check the shipping excluded areas.


Wood M Board returns and replacements

The goods must be returned to the seller by the buyer within fourteen (14) days from the delivery of the withdrawal from the purchase contract to the seller. If the buyer withdraws from the purchase contract, the buyer bears the costs associated with the return of goods to the seller, even if the goods can not be returned due to its nature by regular mail.

Know more about Wood M Board.

Huku

Your product will be shipped in 2 business days and delivered within 2-4 business days after shipment.

Country
Austria FREE
Belgium FREE
Bulgaria FREE
Croatia FREE
Cyprus * FREE
Czechia FREE
Denmark * FREE
Estonia FREE
Finland * FREE
France * FREE
Germany * FREE
Greece * FREE
Hungary FREE
Ireland FREE
Italy * FREE
Latvia FREE
Lithuania FREE
Luxembourg FREE
Malta FREE
Monaco FREE
Netherlands * FREE
Poland FREE
Portugal * FREE
Romania FREE
Slovakia FREE
Slovenia FREE
Spain * FREE
Sweden FREE
United Kingdom * FREE

*Check the shipping excluded areas.


Huku returns and replacements

We strive to create the best quality balance boards and yoga accessories around. If however you are not completely happy with your Huku product, it can be returned within 14 days for a full refund. Products must be returned in perfect condition, with no marks, damages or missing parts. Prior to returning the product to us, please contact us to ensure we can put it right for you.

Know more about Huku.

Chalk Rebels

Your product will be shipped in 1 business days and delivered within 3-5 business days after shipment.

Country Up to 30€ Up to 50€ Up to 75€ Over 75€
Austria 25€ 25€ FREE FREE
Belgium 16€ FREE FREE FREE
Bulgaria 25€ 25€ 25€ FREE
Croatia NO AVAILABLE NO AVAILABLE NO AVAILABLE NO AVAILABLE
Cyprus * NO AVAILABLE NO AVAILABLE NO AVAILABLE NO AVAILABLE
Czechia 25€ 25€ 25€ FREE
Denmark * 25€ 25€ FREE FREE
Estonia 25€ 25€ 25€ FREE
Finland * 25€ 25€ 25€ FREE
France * 16€ 16€ FREE FREE
Germany * 16€ 16€ FREE FREE
Greece * 25€ 25€ 25€ FREE
Hungary 25€ 25€ 25€ FREE
Ireland 25€ 25€ 25€ FREE
Italy * 25€ 25€ FREE FREE
Latvia 25€ 25€ 25€ FREE
Lithuania 25€ 25€ 25€ FREE
Luxembourg 16€ 16€ FREE FREE
Malta NO AVAILABLE NO AVAILABLE NO AVAILABLE NO AVAILABLE
Monaco NO AVAILABLE NO AVAILABLE NO AVAILABLE NO AVAILABLE
Netherlands * 16€ 16€ FREE FREE
Poland 25€ 25€ 25€ FREE
Portugal * 25€ 25€ FREE FREE
Romania 25€ 25€ 25€ FREE
Slovakia 25€ 25€ 25€ FREE
Slovenia NO AVAILABLE NO AVAILABLE NO AVAILABLE NO AVAILABLE
Spain * 25€ 25€ FREE FREE
Sweden 25€ 25€ FREE FREE
United Kingdom * 30€ 30€ 30€ FREE

*Check the shipping excluded areas.


Chalk Rebels returns and replacements

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging & unopened. Several types of goods are exempt from being returned. Individual Chalk Balls cannot be returned. We only offer refunds on Chalk Ball boxes with a quantity of 50 chalk balls or more.

Know more about Chalk rebels.

Zealous Clothing

Your product will be delivered within 3-5 business days after shipment.

Country
Austria 13,90€
Belgium 13,90€
Bulgaria 13,90€
Croatia 13,90€
Cyprus * 13,90€
Czechia 13,90€
Denmark * 13,90€
Estonia 13,90€
Finland * 13,90€
France * 13,90€
Germany * 5,90€
Greece * 13,90€
Hungary 13,90€
Ireland 13,90€
Italy * 13,90€
Latvia 13,90€
Lithuania 13,90€
Luxembourg 13,90€
Malta 13,90€
Monaco NO AVAILABLE
Netherlands * 13,90€
Poland 13,90€
Portugal * 13,90€
Romania 13,90€
Slovakia 13,90€
Slovenia 13,90€
Spain * 13,90€
Sweden 13,90€
United Kingdom * NO AVAILABLE

*Check the shipping excluded areas.


Zealous Clothing returns and replacements

Returns are paid by customer. If customers wishes to exchange size, we will pay for recurring shipping costs to send new item from our warehouse to customer.

Know more about Zealous.

Southern Shores

Your product will be delivered within 3-5 business days after shipment.

Country Up to 29€ Up to 49€ Up to 90€ Over 90€
Austria 4,95€ 4,95€ FREE FREE
Belgium 14,95€ 14,95€ 14,95€ FREE
Bulgaria 14,95€ 14,95€ 14,95€ FREE
Croatia 14,95€ 14,95€ 14,95€ FREE
Cyprus * 14,95€ 14,95€ 14,95€ FREE
Czechia 14,95€ 14,95€ 14,95€ FREE
Denmark * 14,95€ 14,95€ 14,95€ FREE
Estonia 14,95€ 14,95€ 14,95€ FREE
Finland * 14,95€ 14,95€ 14,95€ FREE
France * 14,95€ 14,95€ 14,95€ FREE
Germany * 3,95€ FREE FREE FREE
Greece * 14,95€ 14,95€ 14,95€ FREE
Hungary 14,95€ 14,95€ 14,95€ FREE
Ireland 14,95€ 14,95€ 14,95€ FREE
Italy * 14,95€ 14,95€ 14,95€ FREE
Latvia 14,95€ 14,95€ 14,95€ FREE
Lithuania 14,95€ 14,95€ 14,95€ FREE
Luxembourg 14,95€ 14,95€ 14,95€ FREE
Malta 14,95€ 14,95€ 14,95€ FREE
Monaco NO AVAILABLE NO AVAILABLE NO AVAILABLE NO AVAILABLE
Netherlands * 14,95€ 14,95€ 14,95€ FREE
Poland 14,95€ 14,95€ 14,95€ FREE
Portugal * 14,95€ 14,95€ 14,95€ FREE
Romania 14,95€ 14,95€ 14,95€ FREE
Slovakia 14,95€ 14,95€ 14,95€ FREE
Slovenia 14,95€ 14,95€ 14,95€ FREE
Spain * 14,95€ 14,95€ 14,95€ FREE
Sweden 14,95€ 14,95€ 14,95€ FREE
United Kingdom * NO AVAILABLE NO AVAILABLE NO AVAILABLE NO AVAILABLE

*Check the shipping excluded areas.


Southern Shores returns and replacements

If you are not satisfied with your purchase, we will take the items back up to 30 days after your purchase. We will make the process for you as easy and relaxed as possible and of course we will cover the return costs. You can also decide for yourself whether you want to transfer the price back or exchange the item. We will take your items back if they show no signs of use.

Know more about Southern Shores.

Sierra Climbing

Your product will be delivered within 5-6 business days after shipment.

Country Up to 21,95€ Up to 44,95€ Up to 149,95€ Over 149,95€
Austria 15€ 15€ FREE FREE
Belgium 15€ 15€ FREE FREE
Bulgaria 15€ 15€ FREE FREE
Croatia 15€ 15€ FREE FREE
Cyprus * 15€ 15€ FREE FREE
Czechia 15€ 15€ FREE FREE
Denmark * 15€ 15€ FREE FREE
Estonia 15€ 15€ FREE FREE
Finland * 15€ 15€ FREE FREE
France * 15€ 15€ FREE FREE
Germany * 15€ 15€ FREE FREE
Greece * 15€ 15€ FREE FREE
Hungary 15€ 15€ FREE FREE
Ireland 15€ 15€ FREE FREE
Italy * 15€ 15€ FREE FREE
Latvia 15€ 15€ FREE FREE
Lithuania 15€ 15€ FREE FREE
Luxembourg 15€ 15€ FREE FREE
Malta 15€ 15€ FREE FREE
Monaco 15€ 15€ FREE FREE
Netherlands * 15€ 15€ FREE FREE
Poland 15€ 15€ FREE FREE
Portugal * 15€ 15€ FREE FREE
Romania 15€ 15€ FREE FREE
Slovakia 15€ 15€ FREE FREE
Slovenia 15€ 15€ FREE FREE
Spain * 5€ FREE FREE FREE
Sweden 15€ 15€ FREE FREE
United Kingdom * 15€ 15€ FREE FREE

*Check the shipping excluded areas.


Sierra Climbing returns and replacements

If the product is defective, we will take care of all the replacement and its costs. If it is due to a change in the customer's opinion, we do not cover the cost of return, but the money is returned once we receive the product and check its status.

Know more about Sierra Climbing.

Yuyo

Your product will be shipped in 8 business days and delivered within 3 weeks after shipment.

Country
Austria 55€
Belgium 55€
Bulgaria 55€
Croatia 55€
Cyprus * 55€
Czechia 55€
Denmark * 55€
Estonia 55€
Finland * 55€
France * 55€
Germany * 55€
Greece * 55€
Hungary 55€
Ireland 55€
Italy * 55€
Latvia 55€
Lithuania 55€
Luxembourg 55€
Malta 55€
Monaco 55€
Netherlands * 55€
Poland 55€
Portugal * 55€
Romania 55€
Slovakia 55€
Slovenia 55€
Spain * 55€
Sweden 55€
United Kingdom * 55€

*Check the shipping excluded areas.


Yuyo returns and replacements

You have a withdrawal period of 14 working days from the date of receipt of the package, in this case you will be refunded or the product will be exchanged. Products must be returned in their original packaging in perfect condition. Please note that the return costs are your responsibility. The product must be returned in good condition, accompanied by all its accessories and not used. Only products returned complete, in perfect condition, in their original packaging and with a return number will be accepted. Otherwise, the return will be considered a non-compliant return and will not be refunded.

Know more about Yuyo.

Kletterhelden

Your product will be delivered within 3-5 days after shipment.

Country
Austria 3,95€
Belgium NO AVAILABLE
Bulgaria NO AVAILABLE
Croatia NO AVAILABLE
Cyprus * NO AVAILABLE
Czechia NO AVAILABLE
Denmark * NO AVAILABLE
Estonia NO AVAILABLE
Finland * NO AVAILABLE
France * NO AVAILABLE
Germany * 4,95€
Greece * NO AVAILABLE
Hungary NO AVAILABLE
Ireland NO AVAILABLE
Italy * NO AVAILABLE
Latvia NO AVAILABLE
Lithuania NO AVAILABLE
Luxembourg NO AVAILABLE
Malta NO AVAILABLE
Monaco NO AVAILABLE
Netherlands * NO AVAILABLE
Poland NO AVAILABLE
Portugal * NO AVAILABLE
Romania NO AVAILABLE
Slovakia NO AVAILABLE
Slovenia NO AVAILABLE
Spain * NO AVAILABLE
Sweden NO AVAILABLE
United Kingdom * NO AVAILABLE

*Check the shipping excluded areas.


Kletterhelden returns and replacements

In order to minimize the risk of a return due to incorrect product size, for example, we ask you to check our size charts. Every textile product is printed exclusively for you immediately after receiving your order and is not stored with us. That is why we want to avoid returns as much as possible, for the sake of the environment.

D'Bris

Your product will be shipped in 1 business day and delivered within 2-5 days after shipment.

Country
Austria 5€
Belgium 5€
Bulgaria 5€
Croatia 5€
Cyprus * 5€
Czechia 5€
Denmark * 5€
Estonia 5€
Finland * 5€
France * 5€
Germany * 5€
Greece * 5€
Hungary 5€
Ireland 5€
Italy * 5€
Latvia 5€
Lithuania 5€
Luxembourg 5€
Malta 5€
Monaco 10€
Netherlands * 5€
Poland 5€
Portugal * 5€
Romania 5€
Slovakia 5€
Slovenia 5€
Spain * 5€
Sweden 5€
United Kingdom * 5€

*Check the shipping excluded areas.


D'Bris returns and replacements

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Know more about D´Bris.

Treeletic

Your product will be shipped in 1 business day and delivered within 1-2 days after shipment.

Country Up to 35€ Up to 75€ Over 75€
Austria 4,90€ FREE FREE
Belgium 9,90€ 9,90€ FREE
Bulgaria 9,90€ 9,90€ FREE
Croatia 9,90€ 9,90€ FREE
Cyprus * 9,90€ 9,90€ FREE
Czechia 9,90€ 9,90€ FREE
Denmark * 9,90€ 9,90€ FREE
Estonia 9,90€ 9,90€ FREE
Finland * 9,90€ 9,90€ FREE
France * 9,90€ 9,90€ FREE
Germany * 4,90€ FREE FREE
Greece * 9,90€ 9,90€ FREE
Hungary 9,90€ 9,90€ FREE
Ireland 9,90€ 9,90€ FREE
Italy * 9,90€ 9,90€ FREE
Latvia 9,90€ 9,90€ FREE
Lithuania 9,90€ 9,90€ FREE
Luxembourg 9,90€ 9,90€ FREE
Malta 9,90€ 9,90€ FREE
Monaco NO AVAILABLE NO AVAILABLE NO AVAILABLE
Netherlands * 9,90€ 9,90€ FREE
Poland 9,90€ 9,90€ FREE
Portugal * 9,90€ 9,90€ FREE
Romania 9,90€ 9,90€ FREE
Slovakia 9,90€ 9,90€ FREE
Slovenia 9,90€ 9,90€ FREE
Spain * 9,90€ 9,90€ FREE
Sweden 9,90€ 9,90€ FREE
United Kingdom * NO AVAILABLE NO AVAILABLE NO AVAILABLE

*Check the shipping excluded areas.


Treeletic returns and replacements

You can return any item purchased from us free of charge within 30 days. The condition for this is that the goods are unused. We will process the return as quickly as possible and arrange a refund within 7 days.

Know more about Treeletic.

Swim Against

Your product will be shipped in 1 business day and delivered within 3-6 days after shipment.

Country Up to 70€ Over 70€
Austria 13€ FREE
Belgium 10€ FREE
Bulgaria NO AVAILABLE NO AVAILABLE
Croatia 16€ FREE
Cyprus * 17€ FREE
Czechia 17€ FREE
Denmark * 10€ FREE
Estonia 17€ FREE
Finland * 16€ FREE
France * 10€ FREE
Germany * 10€ FREE
Greece * NO AVAILABLE NO AVAILABLE
Hungary 17€ FREE
Ireland 13€ FREE
Italy * 10€ FREE
Latvia NO AVAILABLE FREE
Lithuania NO AVAILABLE FREE
Luxembourg 10€ FREE
Malta 17€ FREE
Monaco NO AVAILABLE NO AVAILABLE
Netherlands * 10€ FREE
Poland NO AVAILABLE NO AVAILABLE
Portugal * 7€ FREE
Romania NO AVAILABLE NO AVAILABLE
Slovakia 17€ FREE
Slovenia 17€ FREE
Spain * 5,50€ FREE
Sweden 13€ FREE
United Kingdom * NO AVAILABLE NO AVAILABLE

*Check the shipping excluded areas.


Swim Against returns and replacements

Swim Against do not assumes the costs of the return and depending of the origin of the return, the corresponding shipping fee will be applied. Our clients have 30 days to make the return. Starting on the day of delivery. The delivery stamp will count as the deadline. We do not accept the return of items that have been used, are washed, stains are observed, in poor condition or without the labels of the Otherwise it will be returned to the customer without the right to a refund or exchange. Inside, the return box must have all products purchased, carefully packaged and with all its contents in the original packaging. The scrunchies cannot be returned as a single product, their return is only allowed if they go with an other Swimwear o Activewear or an orden over 50€.

Know more about Swim Against.

Fairpoxy

Your product will be shipped in 1 business day and delivered within 3-5 days after shipment.

Country
Austria 11,70€
Belgium 6,90€
Bulgaria 24€
Croatia 25€
Cyprus * NO AVAILABLE
Czechia 12,80€
Denmark * NO AVAILABLE
Estonia 22,40€
Finland * 18,50€
France * 12€
Germany * 7,40€
Greece * 22,80
Hungary 14,80€
Ireland 18€
Italy * 13€
Latvia 22,40€
Lithuania 22,40€
Luxembourg 11,80€
Malta NO AVAILABLE
Monaco 14,35€
Netherlands * 5,35€
Poland 14,80€
Portugal * 15,80€
Romania 24€
Slovakia 14,50€
Slovenia 19,50€
Spain * 13,70€
Sweden 16,40€
United Kingdom * 14,45€

*Check the shipping excluded areas.


Fairpoxy returns and replacements

Unopened packages can be returned within 14 days without giving any reasons (buyer pays return shipping). Opened packages cannot be returned. Damaged packages will be replaced or additional material will be sent in co-operation with the buyer. Epoxy has strict instructions that need to be followed. If instructions are not followed Fairpoxy cannot be held responsible. Safety labeling and instructions manual are in English.

Know more about Fairpoxy.

Palm & Pine

Your product will be shipped in 1-2 business day and delivered within 3-5 days after shipment.

Country
Austria FREE
Belgium FREE
Bulgaria FREE
Croatia NO AVAILABLE
Cyprus * FREE
Czechia FREE
Denmark * FREE
Estonia FREE
Finland * FREE
France * FREE
Germany * FREE
Greece * FREE
Hungary FREE
Ireland FREE
Italy * FREE
Latvia FREE
Lithuania NO AVAILABLE
Luxembourg FREE
Malta FREE
Monaco FREE
Netherlands * FREE
Poland FREE
Portugal * FREE
Romania NO AVAILABLE
Slovakia FREE
Slovenia FREE
Spain * FREE
Sweden FREE
United Kingdom * FREE

*Check the shipping excluded areas.


Palm & Pine returns and replacements

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Know more about Palm & Pine.

Houdini

Your product will be shipped in 1 business day and delivered within 3-6 days after shipment.

Country Up to 100€ Over 100€
Austria 4,50€ FREE
Belgium 4,50€ FREE
Bulgaria 4,50€ FREE
Croatia 4,50€ FREE
Cyprus * 4,50€ FREE
Czechia 4,50€ FREE
Denmark * 4,50€ FREE
Estonia 4,50€ FREE
Finland * 4,50€ FREE
France * 4,50€ FREE
Germany * 4,50€ FREE
Greece * 4,50€ FREE
Hungary 4,50€ FREE
Ireland 4,50€ FREE
Italy * 4,50€ FREE
Latvia 4,50€ FREE
Lithuania 4,50€ FREE
Luxembourg 4,50€ FREE
Malta 4,50€ FREE
Monaco NO AVAILABLE NO AVAILABLE
Netherlands * 4,50€ FREE
Poland 4,50€ FREE
Portugal * 4,50€ FREE
Romania 4,50€ FREE
Slovakia 4,50€ FREE
Slovenia 4,50€ FREE
Spain * 4,50€ FREE
Sweden NO AVAILABLE NO AVAILABLE
United Kingdom * 4,50€ FREE

*Check the shipping excluded areas.


Houdini returns and replacements

Free Returns on all orders made within the EU. We want you to be happy with your purchase and that your Houdini products will be with you for a long time ahead, therefore we have a 1 year return policy. This extended policy applies to all of our assortment, with one exception: Since underwear is a hygiene product, the product has to be unused and still in its sealed package. Other items need to be in the same condition as you received them with labels and tags still attached.

Know more about Houdini.

Biolite

Your product will be shipped in 2 business day and delivered within 4-7 days after shipment.

Country
Austria FREE
Belgium FREE
Bulgaria FREE
Croatia FREE
Cyprus * FREE
Czechia FREE
Denmark * FREE
Estonia FREE
Finland * FREE
France * FREE
Germany * FREE
Greece * FREE
Hungary FREE
Ireland FREE
Italy * FREE
Latvia FREE
Lithuania FREE
Luxembourg FREE
Malta FREE
Monaco FREE
Netherlands * FREE
Poland FREE
Portugal * FREE
Romania FREE
Slovakia FREE
Slovenia FREE
Spain * FREE
Sweden FREE
United Kingdom * FREE

*Check the shipping excluded areas.


Biolite returns and replacements

All defective products will be replaced free of charge. Revocation period is 14 days.

Know more about BioLite.

Bleed Clothing

Your product will be shipped in 2 business day and delivered within 5-7 days after shipment.

Country Up to 90€ Up to 150€ Over 150€
Austria 7,90€ FREE FREE
Belgium 12,90€ 12,90€ FREE
Bulgaria 12,90€ 12,90€ FREE
Croatia 12,90€ 12,90€ FREE
Cyprus * 12,90€ 12,90€ FREE
Czechia 12,90€ 12,90€ FREE
Denmark * 12,90€ 12,90€ FREE
Estonia 12,90€ 12,90€ FREE
Finland * 12,90€ 12,90€ FREE
France * 12,90€ 12,90€ FREE
Germany * FREE FREE FREE
Greece * 12,90€ 12,90€ FREE
Hungary 12,90€ 12,90€ FREE
Ireland 12,90€ 12,90€ FREE
Italy * 12,90€ 12,90€ FREE
Latvia 12,90€ 12,90€ FREE
Lithuania 12,90€ 12,90€ FREE
Luxembourg 12,90€ 12,90€ FREE
Malta 12,90€ 12,90€ FREE
Monaco 30€ 30€ 30€
Netherlands * 12,90€ 12,90€ FREE
Poland 12,90€ 12,90€ FREE
Portugal * 12,90€ 12,90€ FREE
Romania 12,90€ 12,90€ FREE
Slovakia 12,90€ 12,90€ FREE
Slovenia 12,90€ 12,90€ FREE
Spain * 12,90€ 12,90€ FREE
Sweden 12,90€ 12,90€ FREE
United Kingdom * 30€ 30€ 30€

*Check the shipping excluded areas.


Bleed Clothing returns and replacements

You have the right to revoke this contract within 14 days without specifying any reasons.

Know more about Bleed Clothing.

NZero

Your product will be shipped in 1-2 business days and delivered within 2-10 business days after shipment.

Country Up to 2 Kg Up to 3 Kg Up to 5 Kg Up to 10 Kg Over 10Kg Over 50€
Austria 8,31€ 10€ 13,01€ 16,39€ 29,40€ NO AVAILABLE
Belgium 7,47€ 7,95€ 8,43€ 9,52€ 12,05€ NO AVAILABLE
Czechia 7,71€ 11,33€ 14,94€ 17,71€ 24,58€ FREE
Denmark 10,84€ 16,99€ 25,18€ 26,51€ 33,37€ NO AVAILABLE
Finland 10,84€ 16,99€ 25,18€ 26,51€ 33,37€ NO AVAILABLE
France 6,87€ 8,31€ 9,40€ 9,40€ 9,40€ FREE
Germany 5,30€ 7,35€ 7,35€ 9,64€ 14,10€ NO AVAILABLE
Greece 10,84€ 16,99€ 25,18€ 26,51€ 33,37€ NO AVAILABLE
Hungary 8,31€ 10€ 13,01€ 16,39€ 29,40€ NO AVAILABLE
Ireland 15,78€ 17,71€ 18,19 € 19,28€ 21,81€ NO AVAILABLE
Italy 8,31€ 10€ 13,01€ 16,39€ 29,40€ NO AVAILABLE
Luxembourg 7,71€ 11,33€ 14,94€ 17,71€ 24,58€ FREE
Netherlands 7,47€ 7,95€ 8,43€ 9,52€ 12,05€ NO AVAILABLE
Poland 10,84€ 16,99€ 25,18€ 26,51€ 33,37€ NO AVAILABLE
Spain 3,90€ 4,05€ 4,95€ 4,95€ 4,95€ FREE

*Check the shipping excluded areas.


NZero returns and replacements

The product can be returned in its original condition for a full refund or replacement within 30 days from the date of receipt. Shipping costs are at the customer’s expense.

Know more about NZero.