Conditions of Use & Sale

Shipping and Delivery

Each brand or provider have their own shipping rates and estimated delivery time. Here you can see a full list of them.

The final shipping rate of your order will be calculated based on the brand/s or provider/s of the product/s you have purchased.

Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. Shipping and Delivery is processed by our partners, the brand or provider that own the items of your order. We don’t guarantee delivery times, but we do our best to provide accurate estimates.

Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order.

 

Arbor

Your product will be sent in 2 business days.

Shipping and Delivery
COUNTRIES
2—3 business days *
Up to 2 KgUp to 4 KgUp to 8 Kg
Belgium8€9€10€
Finland22€22€30€
Germany5€5€5€
Ireland20€20€25€
Italy16€16€20€
Poland16€16€20€
Portugal20€20€25€
Spain20€20€25€
Sweden20€20€25€
United Kingdom15€15€20€

*after the order has been shipped

 

EcoPro

Your product will be sent in 2 business days.

Shipping and Delivery
COUNTRIES
2—3 business days *
 
Belgium6,90€
Finland6,90€
Germany6,90€
Ireland6,90€
Italy6,90€
Poland6,90€
Portugal3,4€
Spain6,90€
Sweden6,90€
United Kingdom6,90€

*after the order has been shipped

 

Ula Ola

Your product will be sent in 2 business days. The reception time varies according to the country of destination, find more information here.

Shipping and Delivery
COUNTRIES
2—4 business days *
 
Belgium7€
Finland7€
Germany7€
Ireland7€
Italy7€
Poland7€
Portugal7€
Spain3€
Sweden7€
United Kingdom7€

*after the order has been shipped


Matuse

Your product will be sent in 2 business days.

Shipping and Delivery
COUNTRIES
2 business days *
 
BelgiumFREE
FinlandFREE
GermanyFREE
IrelandFREE
ItalyFREE
PolandFREE
PortugalFREE
SpainFREE
SwedenFREE
United KingdomFREE

*after the order has been shipped


PUSU

Your product will be sent in 2 business days.

Shipping and Delivery
COUNTRIES
2 business days *
 
Belgium30€
Finland30€
Germany30€
Ireland30€
Italy30€
Poland30€
Portugal30€
Spain30€
Sweden30€
United Kingdom50€

*after the order has been shipped


3rd Rock

Your product will be sent in 2 business days.

Shipping and Delivery
COUNTRIES
8—15 business days *
Up to 0,5 KgUp to 1,5 KgUp to 2 KgOver 2 KgOver 112 €
Belgium5,60€7,90€9€11,20€FREE
Finland5,60€7,90€9€11,20€FREE
Germany5,60€7,90€9€11,20€FREE
Ireland5,60€7,90€9€11,20€FREE
Italy5,60€7,90€9€11,20€FREE
Poland5,60€7,90€9€11,20€FREE
Portugal5,60€7,90€9€11,20€FREE
Spain5,60€7,90€9€11,20€FREE
Sweden5,60€7,90€9€11,20€FREE
United KingdomNO AVAILABLENO AVAILABLENO AVAILABLENO AVAILABLENO AVAILABLE

*after the order has been shipped

Returns and Replacements

The Fair Cottage doesn't own any storage or stock of your purchased items. That's why we don't have any Returns / Replacement policy, but we want to make it clear and simple for you. For each brand or provider you will find Returns & Replacements policies, as well as caring, repairing or recycling programs that the brands offer.

We want you to be completely happy with your order, therefor The Fair Cottage will do the best to provide you the right information, contacts or steps regarding Returns & Replacements. Contact Us.

Arbor

Arbor do not offer free returns. Board will be replaced if the warranty claims are legitimate and accepted by the factory (process usually takes 2-3 days).

EcoPro

EcoPro does not offer free returns or replacements. EcoPro doesn't take returns of any item that has been used, pasted once or removed adhesive protection.

Ula Ola

We will do our best to make you satisfied with your purchase, but if not, you can make an exchange or refund within 10 days from your delivery.

The customer will bear the shipping costs in case it is not defective. Any incident such as damage, loss or theft in the shipment made by the customer will be its responsibility. Please make sure to contact a serious transport company for this process.

Matuse

Matuse does not offer free return or replacement. Matuse doesn't take returns of any item that has been used.

PUSU Skis

The customer has the right for a 14 day returns starting from the day of receiving the product. Prior to returning, the customer has to notify PUSU Skis via email. The return must be done according the directions given by PUSU Skis. If the product is returned against these instructions, the right to return may be withold. The right to return is applied only if the product can be resold. If the product is used or if for example the bindings are installed or the product is bruised, the right to return will be lapsed.

3rd Rock

You have 100 days from the date of your order to get your item back. All items returned to us must be returned in the original condition - unworn and unwashed. We will not be able to accept any items for return which are not in the original condition. We are not responsible for the cost of return shipping so please check all size charts or contact us for help before ordering if unsure on sizing.